How early should I arrive for my flight?

We recommend that you arrive at least 2 hours prior to your flight. This will allow time for parking your vehicle, checking in, checking baggage, proceeding through TSA, and making it to your gate with time to spare. The plane will start boarding approximately 30 minutes prior to take off.

American Airlines has recently changed its policy- all passengers AND baggage MUST be checked in at least 45 minutes prior to the flight’s departure time. No exceptions will be made, and we don’t want you to miss your flight!

Please keep in mind that the season in which you are traveling as well as the time of day can have a big impact on how busy the airport might be.

Click here to see the hours of operation for businesses (including the airline ticket counters) located at BGR.

How will I know if my flight is on time?

The best way to stay advised of any changes to your flight schedule is to sign up for alerts from the airline you are flying with. Airlines will notify passengers by email/text as changes are made. You can also see those alerts on the airline’s website or mobile app.

You check the status of any commercial flight at BGR by clicking here. This information is posted in real-time, updated every few minutes by the airlines.

 

How much does it cost to park at the Airport ?

Short term parking is available in our Hourly Parking Lot for $1.00 for each half-hour (or fraction thereof), and $18.00 per day (24 hours).

Daily parking is available in our Long Term Lot for $1.00 for each half-hour (or fraction thereof), and $12.00 per day (24 hours).

These lots are both within walking distance of the terminal. Accessible parking is available in both lots for vehicles that are clearly marked with a disabled placard displayed in the window or an appropriate license plate.

As you enter the lot you will need to take a ticket from the machine in order to open the gate. You will need that ticket when you return from your trip, either entering it into the machine at the exit gate or giving it to the attendant in the booth. Exits are fully automated except during peak travel times when an attendant will be present to assist you. The machines at the exit gate accept both cash and credit cards. If you experience an issue while trying to make your payment, please press the “help” button on the machine to be connected directly to a member of the REEF Parking 24/7 customer service team.

Click here for more information about parking vehicles at the Airport.

Please note- Bangor International Airport does not currently have electric vehicle charging stations.

What type of identification do I need to fly within the United States?

Adult passengers 18 and older must show valid identification at the TSA checkpoint in order to travel. Identification can be in the form of a state photo identity card issued by the Department of Motor Vehicles, driver’s license or a passport. Click here for information about other acceptable identification.

TSA can accept driver’s licenses up to a year past the expiration date.

TSA will accept a paper temporary driver’s license.

The Department of Homeland Security (DHS) has extended the REAL ID full enforcement date to May 7, 2025. Visit the Real ID website.

In the event you arrive at the airport without valid identification, because it is lost or at home, you may still be allowed to fly. The TSA officer may ask you to complete an identity verification process which includes collecting information such as your name, current address, and other personal information to confirm your identity. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You will be subject to additional screening, to include a pat down and screening of carry-on property.

You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you choose to not provide proper identification, or you decline to cooperate with the identity verification process.

I am traveling with my child, what do I need to bring for identification?

The TSA and most airlines do not require children under the age of 18 to provide ID when traveling with an adult companion who has acceptable identification. Click here to learn about TSA’s modified screening procedures for children.

What can I take in my carry-on bag?

For carry-on baggage you must follow the 3-1-1 rules for liquids. You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes in your carry-on bag and through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item.

Exemptions to this rule are:

Is it okay for me to take food on board the plane?

Solid food items (not liquids or gels) can be transported in either your carry-on or checked bags. Liquid or gel food items larger than 3.4 oz are not allowed in carry-on bags and should be placed in your checked bags if possible.

TSA officers may instruct travelers to separate items from carry-on bags such as foods, powders, and any materials that can clutter bags and obstruct clear images on the X-ray machine. Travelers are encouraged to organize their carry-on bags and keep them uncluttered to ease the screening process and keep the lines moving.

What about lobster?

Meat, seafood and other non-liquid food items are permitted in both carry-on and checked bags. If the food is packed with ice or ice packs in a cooler or other container, the ice or ice packs must be completely frozen when brought through screening. If the ice or ice packs are partially melted and have any liquid at the bottom of the container, they will not be permitted. You also can pack frozen perishables in your carry-on or checked bags in dry ice. The FAA limits you to five pounds of dry ice that is properly packaged (the package is vented) and marked.

For more information on what is allowed/not allowed, please visit the “What Can I Bring?” section of the TSA website.

Who should I contact for information on traveling with a service animal or pet?

You must work directly with the airline you are planning to travel with for arrangements for service animals or pets.

The U.S. Department of Transportation’s Air Carrier Access Act (ACAA) regulates the transportation of service animals by air to ensure a safe and accessible air transportation system. Click here to learn more.

Bangor International Airport does not permit pets on the premises unless they are in an enclosed animal carrier. Working animals accompanying disabled persons are, of course, permitted. We also have a Service Animal Relief Area located on the second floor of the domestic terminal in the post-security area near Gate 3.

Follow these links to access information specific to the airline you are traveling with:

American

Allegiant

Delta

United

How do I find a taxi?

There is a wide variety of taxi options in the Bangor area. Rideshare companies such as Uber and Lyft also provide services in our region.

Click here for business names and contact numbers. Many companies will allow passengers to book a ride in advance, which is recommended if you are arriving on the weekend or later in the evening.

Some hotels provide shuttle service from BGR, please ask about the availability of this service when you make your reservation for lodging.

There are several rental car companies that operate from our Domestic Terminal. Their counters are located to the left of the Baggage Claim Carousel. Click here for phone numbers and links to car rental websites.

How do I arrange for wheelchair assistance for myself or a family member?

Bangor International Airport is accessible to persons with disabilities. If you require general assistance while going to or coming from your flight, be sure to let your airline know prior to your arrival at the airport so that they may provide assistance upon your arrival. Escalators between the Terminal levels are provided and elevators are available for those requiring use of an elevator.

You may pre-arrange for a wheelchair and other special needs assistance with your airline prior to your departure date.

My luggage didn’t arrive at the Airport, what do I do?

The baggage claim carousels are located on the first floor of our Domestic Terminal.

If your luggage did not arrive, you’ll need to contact the airline you traveled with. If you are still at the airport, please visit the airline ticket counter for assistance. If you’ve already left the airport, you can use the airline’s website to report the missing luggage.

Follow these links to access information specific to the airline you are traveling with:

American

Allegiant

Delta

United

Does the Airport have a Lost & Found?

We do! Items lost in the public areas of the Airport, including the security checkpoint and gate areas, may have been turned into our Lost & Found inventory. BGR holds items that have been left behind in the terminal for 60 days from the date they are found. In order to claim lost property, the owner must show reasonable evidence of ownership. For items lost in the terminal or during TSA screening, please call 207-992-4600 weekdays from 8am-4pm.

For lost luggage or items left on an aircraft, please contact your airline directly.
Do you have Wi-Fi?

We do! You can connect to the complimentary Wi-Fi in the terminal. You don’t need a password, simply look for BGR_Free_WiFi in the available networks on your mobile device. 

Is there a place to exchange foreign currency at the Airport?

Bangor International Airport does not have foreign currency exchange.

There is a retail currency exchange is located at the Portland, Maine Jetport (PWM). Click here for information about that service.

How do I apply for a job at Bangor International Airport?

Bangor International Airport is a department of the city of Bangor. Currently available opportunities as well as an application can be found by clicking here. If you’re looking for a job with an airline, rental car company, or with TSA, you’ll need to go directly to those respective websites to learn more.

Where can I find information on FAA drone regulations?

Whether you’re a novice drone pilot or have many years of aviation experience, rules and safety tips exist to help you fly safely in the National Airspace System (NAS). Anyone flying a drone is responsible for flying within FAA guidelines and regulations. Click here for details about FAA regulations for drone operation.

Drone operators should avoid flying near airports because it is difficult for manned aircraft to see and avoid a drone while flying. Bangor International Airport is a Class C airspace- drone operations within 5 miles of the airport MUST be approved by the FAA prior to flight. Click here to learn more about drone use in restricted airspace.